Shipping policy
Shipping Policy
Thank you for shopping with CLENZILLA. We are committed to delivering your orders safely and on time.
Order Processing
- Orders are usually processed within 1–3 business days after confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
Shipping Time
Estimated delivery times:
- Standard Delivery: 4–8 business days
- Remote locations may require additional delivery time.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be available on selected products or promotional offers.
Order Tracking
Once your order is shipped:
- You may receive tracking details through email, SMS, or WhatsApp.
- Tracking updates may take some time to appear after dispatch.
Delayed Deliveries
While we aim to deliver on time, delays may occur due to:
- Weather conditions
- Courier issues
- High order volume
- Unforeseen circumstances
CLENZILLA is not responsible for delays caused by courier partners.
Incorrect Address
Please ensure your shipping address and phone number are correct.
- We are not responsible for orders delivered to incorrectly entered addresses.
- Additional shipping charges may apply for re-delivery.
Damaged or Missing Orders
If your order arrives damaged or incomplete, contact us within 48 hours of delivery with photos/videos for assistance.
Contact Us
For shipping-related questions:
Email: clenzilla.team@gmail.com
WhatsApp: +91 9048329254
Instagram: @officalclenzilla
Website: clenzilla.com